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Have not recieved my Player Code

Posted: 11 Dec 2009 08:14
by rsbomar
I purchased a copy of TM United & once the transaction was done the website gave me a download link & an order number put not a Player Code. How do I get my Player Code?

Re: Have not recieved my Player Code

Posted: 11 Dec 2009 09:23
by FocusTechSupport
The player key is sent by e-mail by Metaboli GamesPlanet online shop.

For all your questions regarding the payment, the download, the installation or the activation of the digital version, please contact the technical support of Metaboli GamesPlanet: supportdl.focus@gamesplanet.com

Re: Have not recieved my Player Code

Posted: 05 Feb 2010 22:11
by welsh_sean
Did you manage to fix this issue yet? I have exactly the same issue - I got a webpage with my order number, etc but no email with activations codes.

I've tried to email them but no responses.

Re: Have not recieved my Player Code

Posted: 05 Feb 2010 23:34
by nocturne
I never used a metaboli provided TMUF myself, but gave away several in contests/events. None of the recipients ever had an issue... You should get a link to a page providing you with a download option, and I believe a cd key. Your player code is not your cd key, but an alternative to your tmf account password to use to log into certain community sites with your tmf account without using your actual password.

Re: Have not recieved my Player Code

Posted: 07 Feb 2010 17:55
by Tom.CZ.73
They run real 24/7 support, just mail they and wait for answer

Re: Have not recieved my Player Code

Posted: 23 Feb 2010 21:47
by welsh_sean
Have emailed them copious times - not much evidence of real 24x7 support unforunately - still no code and money gone from my account :ftw: