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 Post subject: [TMUF] Login/Password lost
PostPosted: Tue Apr 21, 2009 7:35 pm 
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Focus Home Interactive
Focus Home Interactive

Joined: Mon Apr 20, 2009 6:39 pm
Posts: 47
Location: Paris
Owned TM-games: All TrackMania games
Account problems are now managed by the technical support of Focus Home Interactive, the publisher of TrackMania series. Our technical support works jointly with Nadeo.

If you need the login/password of your TrackMania player account:
Please send a scan or a picture of your player key printed on the user manual or a copy of the proof of purchase with your player key if you have the Buy&Download (Metaboli/GamesPlanet/Direct2Drive/Steam*) version of the game to support@tm-united.com or support@trackmania.com

* If you have the Steam version, to get your player key:
1. Open Steam folder.
2. Open Steamapps folder.
3. Open Common folder.
4. Open TrackMania United Forever folder.
5. Open NADEO.INI file, the player key is there.

For German players, TrackMania United Forever DVD version is distributed by KochMedia (Deep Silver). Please send a scan or a picture of your player key printed on the user manual to hotline@kochmedia.com

For Spanish players, TrackMania United Forever DVD version is distributed by FX Interactive.
Please send a scan or a picture of your player key printed on the user manual to ayuda@fxinteractive.com

For Italian players, TrackMania United Forever DVD version is distributed by KochMedia (Deep Silver). Please send a scan or a picture of your player key printed on the user manual to assistenza@deepsilver.net

Technical Support
Focus Home Interactive


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Wed May 13, 2009 7:16 pm 
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highway camper
highway camper

Joined: Fri Apr 18, 2008 5:51 am
Posts: 1
Owned TM-games: TMN
My Computer crashed and i had to reinstall everything. It didn't crash during the game..i was able to keep my documents but i lost all of my programs. I don't have the original proof of purchase but i did copy my cd key onto a word file which i was able to keep..can i still retrieve my login?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Sun May 31, 2009 5:41 am 
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speedy pilot
speedy pilot
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Joined: Tue May 27, 2008 7:58 pm
Posts: 313
Location: Scotland
Owned TM-games: All
i think if you entered a valid email address when you first registered your account on TrackMania then there may be a way for you to retrieve your login details :thumbsup:

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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Mon Jun 01, 2009 12:08 am 
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solid chaser
solid chaser

Joined: Sat May 20, 2006 3:22 pm
Posts: 971
Location: SLOVENIA, Radeče
Owned TM-games: TMO, TMS, TMNF, TMUF
Sure, just contact support with your registered mail, provide your key and you'll get your login. Although you might have done that already since nicomoore0 replied to an 18 day old post ^^


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Tue Jun 16, 2009 9:47 pm 
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pedestrian
pedestrian

Joined: Wed Jul 09, 2008 3:57 pm
Posts: 6
Owned TM-games: tmnu
i lost all my memory at computer and i had the password in a file


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Thu Jul 09, 2009 11:29 pm 
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highway camper
highway camper

Joined: Thu Jul 09, 2009 4:04 am
Posts: 2
Owned TM-games: TMUF, TMNF
I'll post here what I posted there.

This is really embarassing. I downloaded a server and was following a tutorial, I thought I was editing the server config. But it looks like I edited the game config, and now I dont have my key anymore. Or I did something to were I have to put in my key again. And me being stupid, I deleted the email without thinking one day, I didnt even mean to. So now I dont have a key and cant get on TMUF. Is there someway to fix this? Other than buying it again? I feel real stupid right now.


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Sat Aug 22, 2009 11:24 am 
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highway camper
highway camper

Joined: Sat Aug 22, 2009 10:49 am
Posts: 2
Owned TM-games: TMO
how long does it take for the support team to send you a new password?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Sat Nov 28, 2009 5:41 pm 
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highway camper
highway camper

Joined: Wed Nov 25, 2009 10:11 pm
Posts: 2
Owned TM-games: TMU
hmmm... I've sent support an email about 5 days ago.. and still have had no response... how long does this normally take..


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Sun Jan 17, 2010 1:39 pm 
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highway camper
highway camper

Joined: Sun Jan 17, 2010 1:27 pm
Posts: 1
Owned TM-games: TMN
I cann remember my username but cant remember my password or email :/ ive tryed the password recover thing but hasnt sent any emails to my email account i would have used.... what can i do to get my account back as i bought united aswell :?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Wed Jan 20, 2010 10:48 am 
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highway camper
highway camper

Joined: Sat Aug 22, 2009 10:49 am
Posts: 2
Owned TM-games: TMO
replies can sometimes be 2-3 weeks. patience is a virtue.


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Fri Jan 22, 2010 6:40 pm 
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highway camper
highway camper

Joined: Fri Jan 22, 2010 4:33 pm
Posts: 2
Owned TM-games: TMU-TMUF,TMO,TMS
Hy.My TMU is very old when i buy it i have other e-mail.I don't remember:Old E-mail and password to this e-mail,password to game i remember my nickname.Please help i need to play TMUF Multiplayer.This is coolest game on the world. :lovetm

Sory for my english i'm from poland!!!!! :gobananas: :pil :ftw:

What is player key.


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Fri Jan 22, 2010 8:55 pm 
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speed demon
speed demon

Joined: Wed Mar 08, 2006 8:10 pm
Posts: 1622
Location: Czech Republic
Owned TM-games: all PC versions
Manialink(s): Tom.CZ.73, sQs
This is not exactly what I had in mind. What about support ? Nobody else can help you

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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Wed May 05, 2010 5:22 pm 
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highway camper
highway camper

Joined: Wed May 05, 2010 5:20 pm
Posts: 1
Owned TM-games: tmu, tmo
lielvaisman wrote:
i lost all my memory at computer and i had the password in a file

What file? :roll: Please?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Mon Aug 16, 2010 3:09 pm 
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highway camper
highway camper

Joined: Mon Aug 16, 2010 3:02 pm
Posts: 1
Owned TM-games: TMU
Hello there.

I have a huge problem, which I hope will be solved here!
Here it goes:

I bought a hard copy of TrackMania United: Forever in my local BlockBuster about 3 years ago. I created an account which sticks to my Multiplayer key. But now, when I want to play it today, I do not remember my login-name or password!

PLEASE PLEASE PLEASE
Tell me what to do. I've been looking around forums searching for what I should do, but didn't get any solution.
I payed money for this, and I want to play online NOW! :|


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: Mon Aug 16, 2010 4:12 pm 
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TM-Patrol
TM-Patrol

Joined: Thu Jul 10, 2008 10:48 pm
Posts: 1612
Location: London, UK
Owned TM-games: TMUF, TMNF, TMS
Manialink(s): ET
Hands0me wrote:
Hello there.

I have a huge problem, which I hope will be solved here!
Here it goes:

I bought a hard copy of TrackMania United: Forever in my local BlockBuster about 3 years ago. I created an account which sticks to my Multiplayer key. But now, when I want to play it today, I do not remember my login-name or password!

PLEASE PLEASE PLEASE
Tell me what to do. I've been looking around forums searching for what I should do, but didn't get any solution.
I payed money for this, and I want to play online NOW! :|


FocusTechSupport wrote:
Please send a scan or a picture of your player key printed on the user manual or a copy of the proof of purchase with your player key if you have the Buy&Download (Metaboli/GamesPlanet/Direct2Drive/Steam*) version of the game to support@tm-united.com or support@trackmania.com


Scan in your book with the serial and do as above, they will soon have you sorted :thumbsup:

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