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 Post subject: [TMUF] Login/Password lost
PostPosted: 21 Apr 2009 17:35 
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Focus Home Interactive
Focus Home Interactive

Joined: 20 Apr 2009 16:39
Posts: 47
Location: Paris
Owned TM-games: All TrackMania games
Account problems are now managed by the technical support of Focus Home Interactive, the publisher of TrackMania series. Our technical support works jointly with Nadeo.

If you need the login/password of your TrackMania player account:
Please send a scan or a picture of your player key printed on the user manual or a copy of the proof of purchase with your player key if you have the Buy&Download (Metaboli/GamesPlanet/Direct2Drive/Steam*) version of the game to support@tm-united.com or support@trackmania.com

* If you have the Steam version, to get your player key:
1. Open Steam folder.
2. Open Steamapps folder.
3. Open Common folder.
4. Open TrackMania United Forever folder.
5. Open NADEO.INI file, the player key is there.

For German players, TrackMania United Forever DVD version is distributed by KochMedia (Deep Silver). Please send a scan or a picture of your player key printed on the user manual to hotline@kochmedia.com

For Spanish players, TrackMania United Forever DVD version is distributed by FX Interactive.
Please send a scan or a picture of your player key printed on the user manual to ayuda@fxinteractive.com

For Italian players, TrackMania United Forever DVD version is distributed by KochMedia (Deep Silver). Please send a scan or a picture of your player key printed on the user manual to assistenza@deepsilver.net

Technical Support
Focus Home Interactive


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 13 May 2009 17:16 
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highway camper
highway camper

Joined: 18 Apr 2008 03:51
Posts: 1
Owned TM-games: TMN
My Computer crashed and i had to reinstall everything. It didn't crash during the game..i was able to keep my documents but i lost all of my programs. I don't have the original proof of purchase but i did copy my cd key onto a word file which i was able to keep..can i still retrieve my login?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 31 May 2009 03:41 
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speedy pilot
speedy pilot
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Joined: 27 May 2008 17:58
Posts: 313
Location: Scotland
Owned TM-games: All
i think if you entered a valid email address when you first registered your account on TrackMania then there may be a way for you to retrieve your login details :thumbsup:

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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 31 May 2009 22:08 
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solid chaser
solid chaser

Joined: 20 May 2006 13:22
Posts: 971
Location: SLOVENIA, Radeče
Owned TM-games: TMO, TMS, TMNF, TMUF
Sure, just contact support with your registered mail, provide your key and you'll get your login. Although you might have done that already since nicomoore0 replied to an 18 day old post ^^


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 16 Jun 2009 19:47 
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pedestrian
pedestrian

Joined: 09 Jul 2008 13:57
Posts: 6
Owned TM-games: tmnu
i lost all my memory at computer and i had the password in a file


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 09 Jul 2009 21:29 
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highway camper
highway camper

Joined: 09 Jul 2009 02:04
Posts: 2
Owned TM-games: TMUF, TMNF
I'll post here what I posted there.

This is really embarassing. I downloaded a server and was following a tutorial, I thought I was editing the server config. But it looks like I edited the game config, and now I dont have my key anymore. Or I did something to were I have to put in my key again. And me being stupid, I deleted the email without thinking one day, I didnt even mean to. So now I dont have a key and cant get on TMUF. Is there someway to fix this? Other than buying it again? I feel real stupid right now.


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 22 Aug 2009 09:24 
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highway camper
highway camper

Joined: 22 Aug 2009 08:49
Posts: 2
Owned TM-games: TMO
how long does it take for the support team to send you a new password?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 28 Nov 2009 15:41 
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highway camper
highway camper

Joined: 25 Nov 2009 20:11
Posts: 3
Owned TM-games: TMU
hmmm... I've sent support an email about 5 days ago.. and still have had no response... how long does this normally take..


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 17 Jan 2010 11:39 
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highway camper
highway camper

Joined: 17 Jan 2010 11:27
Posts: 1
Owned TM-games: TMN
I cann remember my username but cant remember my password or email :/ ive tryed the password recover thing but hasnt sent any emails to my email account i would have used.... what can i do to get my account back as i bought united aswell :?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 20 Jan 2010 08:48 
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highway camper
highway camper

Joined: 22 Aug 2009 08:49
Posts: 2
Owned TM-games: TMO
replies can sometimes be 2-3 weeks. patience is a virtue.


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 22 Jan 2010 16:40 
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highway camper
highway camper

Joined: 22 Jan 2010 14:33
Posts: 2
Owned TM-games: TMU-TMUF,TMO,TMS
Hy.My TMU is very old when i buy it i have other e-mail.I don't remember:Old E-mail and password to this e-mail,password to game i remember my nickname.Please help i need to play TMUF Multiplayer.This is coolest game on the world. :lovetm

Sory for my english i'm from poland!!!!! :gobananas: :pil :ftw:

What is player key.


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 22 Jan 2010 18:55 
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speed demon
speed demon

Joined: 08 Mar 2006 18:10
Posts: 1623
Location: Czech Republic
Owned TM-games: all PC versions
Manialink(s): Tom.CZ.73, sQs
This is not exactly what I had in mind. What about support ? Nobody else can help you

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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 05 May 2010 15:22 
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highway camper
highway camper

Joined: 05 May 2010 15:20
Posts: 1
Owned TM-games: tmu, tmo
lielvaisman wrote:
i lost all my memory at computer and i had the password in a file

What file? :roll: Please?


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 16 Aug 2010 13:09 
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highway camper
highway camper

Joined: 16 Aug 2010 13:02
Posts: 1
Owned TM-games: TMU
Hello there.

I have a huge problem, which I hope will be solved here!
Here it goes:

I bought a hard copy of TrackMania United: Forever in my local BlockBuster about 3 years ago. I created an account which sticks to my Multiplayer key. But now, when I want to play it today, I do not remember my login-name or password!

PLEASE PLEASE PLEASE
Tell me what to do. I've been looking around forums searching for what I should do, but didn't get any solution.
I payed money for this, and I want to play online NOW! :|


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 Post subject: Re: [TMUF] Login/Password lost
PostPosted: 16 Aug 2010 14:12 
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TM-Patrol
TM-Patrol

Joined: 10 Jul 2008 20:48
Posts: 1612
Location: London, UK
Owned TM-games: TMUF, TMNF, TMS
Manialink(s): ET
Hands0me wrote:
Hello there.

I have a huge problem, which I hope will be solved here!
Here it goes:

I bought a hard copy of TrackMania United: Forever in my local BlockBuster about 3 years ago. I created an account which sticks to my Multiplayer key. But now, when I want to play it today, I do not remember my login-name or password!

PLEASE PLEASE PLEASE
Tell me what to do. I've been looking around forums searching for what I should do, but didn't get any solution.
I payed money for this, and I want to play online NOW! :|


FocusTechSupport wrote:
Please send a scan or a picture of your player key printed on the user manual or a copy of the proof of purchase with your player key if you have the Buy&Download (Metaboli/GamesPlanet/Direct2Drive/Steam*) version of the game to support@tm-united.com or support@trackmania.com


Scan in your book with the serial and do as above, they will soon have you sorted :thumbsup:

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